Hikari Accessories Terms and Conditions of Sale
These Terms of Sale govern all purchases made through Hikari Accessories, including via our website.
By placing an order, you agree to these terms, which comply with Australian Consumer Law (ACL). For more details on your rights, visit the Australian Competition and Consumer Commission (ACCC).
Order Placement
- Orders are subject to product availability and acceptance by Hikari Accessories.
- Once you submit an order, you will receive a confirmation email with order details. This confirms that your order is binding, subject to these terms.
- We reserve the right to refuse or cancel orders in cases of errors (e.g., pricing mistakes) or suspected fraud, as permitted under the ACL.
Pricing
- All prices are in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable.
- Shipping costs and any other fees (e.g., payment processing) will be clearly disclosed at checkout before you confirm your order.
- We reserve the right to adjust prices due to errors or changes in costs, but once your order is confirmed, the price is locked in and will not be affected by subsequent price changes or errors. See here.
Payment
- We accept secure payment methods as listed at checkout (e.g., credit/debit cards processed via Westpac).
- Payment is required at the time of order placement and is processed within 1-2 business days after we confirm product availability.
- All transactions are processed securely, and we do not store your payment details.
Shipping and Delivery
- We aim to dispatch orders within 2-3 business days, with estimated delivery times provided at checkout. Delivery times may vary due to location or unforeseen circumstances. If significant delays occur, you may be entitled to a remedy under the ACL, as outlined in our Refund Policy.
- Risk of loss or damage transfers to you upon delivery. If an item is damaged during shipping, you are entitled to a remedy under the ACL, as outlined in our Refund Policy.
- You are responsible for providing accurate delivery details. We are not liable for delays or non-delivery due to incorrect information.
Cancellations and Modifications
- Once an order is processed or shipped, no cancellations or changes are permitted, as per our Refund Policy.
- To request a cancellation or modification before processing, contact us immediately. We will assess if changes are possible, but this is at our discretion and not required under the ACL. See here.
Consumer Guarantees
- All products are covered by consumer guarantees under the ACL, ensuring they are of acceptable quality, fit for purpose, and match their description. If these guarantees are not met, you are entitled to remedies as outlined in our Refund Policy.
- For more information on your rights, visit here.
Contact Us
Contact us for questions about your order or these terms. If we cannot resolve a dispute, you may contact your state or territory consumer protection agency for assistance. See here.